On completion of your booking, you will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Alternatively, this can be downloaded to your device for checking on arrival.

If you need to change your booking, please contact 01233 643854 Monday to Friday 9 am to 5pm or email info@godintonhouse.co.uk

Tickets will be exchanged for an alternative date rather than refunded.

From the disabled parking bays in the car park, a short, wide gravel track leads to the Ticket Office and accessible toilet. From this point, gravel paths lead around the garden, with grass paths through the wild garden avoiding steps to the lower level. A map is available to download from our website. 

There is wheelchair access to the ground floor of the house and the main tearoom, but no lift to the first floor. A video tour of the first floor of the house is available. All doorways are accessible to standard wheelchairs and mobility scooters. There is no accessible toilet in the house. 

If you have any particular needs, please call before you visit - 01233 643854 during working hours Monday to Friday 9am to 5pm.

There are no wheelchairs available on site. Please visit our website for accessibility information.

By telephone:  The office is manned Monday to Friday 9 am until 5 pm 01233 643854

By post:  Godinton House & Gardens, Godinton Lane, Ashford, Kent.  TN23 3BP

By email:  info@godintonhouse.co.uk

Tickets for house and garden entry can be booked on the day subject to our opening times and availability, but we recommend you pre-book to avoid disappointment and possibly a wasted journey. All other tickets for events, courses, workshops etc. must be pre-booked, either on-line or by calling 01233 643854 Monday to Friday 9am to 5pm.

We strongly advise visitors to book online to avoid disappointment and possibly a wasted journey, especially for house tours as capacity is limited. You can buy a ticket on the day if there is availability.

We strongly recommend that you pre-book tickets for the house as capacity is limited. Guided house tours run at 13:30, 14:00, 14.30,  15:00, 15:30 and 16:00  Friday and Saturday only.  You can buy a ticket on the day if there is availability.

It is advisable to pre-book so you can check in quickly on arrival, but you are able to book in on the day if there is availability. Please note guided house tours are not included as part of your garden season ticket, and booking is recommended due to limited capacity.

It is recommended to book your visit online to ensure availability, especially for house tours due to limited capacity. You can book on the day at the Ticket Office if there is availability at the time. Depending on your type of complimentary ticket, please select either a garden or house and garden ticket option when booking online, choose your date and during checkout you will be prompted for your unique code.  This will automatically zero the price of your ticket.

It is recommended to book your visit online to ensure availability, especially for house tours due to limited capacity. You can book on the day at the Ticket Office if there is availability at the time.  Depending on your type of gift voucher, please select either a garden or house and garden ticket option when booking online, choose your date and during checkout you will be prompted for your unique code.  This will automatically zero the price of your ticket. 

Please choose the Assisted Visitor and Essential Carer ticket option.  One ticket admits an assisted visitor and their essential carer. 

Dogs are not allowed in the house, garden or Ticket Office area, but can be taken on leads around the conservation walk.  Assistance dogs are permitted.

We welcome all families, but ask that accompanying adults supervise children carefully in the gardens to keep them safe, especially around the water features marked on the map which can be downloaded from our website, and printed copies can be obtained from the Ticket Office. 

There is a grass area between the two car parks where families can picnic and children can play with adult supervision.

In the formal gardens we ask that children do not play ball games, climb trees or bring scooters etc.

Many children enjoy the tour of the house, and guides try to engage them in their tours, however, some children find that an hour can be too long!

There are twelve acres of formal gardens set over different levels, which include a Rose Garden, Italian Garden and a large Walled Garden with fruit and vegetables, cut flowers and three greenhouses. A map of the gardens is available to download from our website. 

Yes, there is a Conservation Walk that circles the house and garden using public footpaths and permissive paths. A map can be downloaded from our website. The walk is approximately 3 kilometres  but can be split into shorter sections from the car park. Please note our car park is only available for visitors with tickets to the house or gardens.

A map of the gardens is available to download from our website. A guidebook with information about the house, gardens and wider estate is available to purchase from the Ticket Office.

In 1991 Alan Wyndham Green established the Godinton House Preservation Trust with a board of Trustees, to secure the future of Godinton House and its contents, grounds and parkland ‘for the public benefit’. 

This is a very difficult question to answer, but we usually advise one to three hours to explore the main part of the garden. House tours take approximately one hour. There is no limit on how long you can stay within the set opening times.

A full list of events and workshops can be found on our What's On page and include family activity weeks in the spring, a week long Delphinium Festival,  Open-Air Theatre, Sculpture Exhibition in the gardens, as well as our popular Christmas Wreath Workshop in the Great Hall.

The main tearoom in the house is open Friday and Saturday (plus on Sundays for special events only)  from 1pm to 5pm. There are takeaway refreshments available from our Ticket Office Tuesday to Sunday from 1pm to 5pm, with some outdoor seating available. Please note both tearooms are only available to ticket holders, not to the general public.

Visitors to Godinton House and Gardens do not have to pay to park. Please follow the directions in your Visitor Guidelines. Please note our car parks are only available for ticket holders and those purchasing tickets on the day, not for the general public.

Yes, including an accessible toilet are located near the ticket office and are regularly cleaned. Please note there are no public toilets in the house.

Please do not visit if you are unwell or have any symptoms of Covid-19. Please call 01233 643854 Monday to Friday between 9am and 5pm or Saturday/Sunday 12pm to 5pm to let us know you are unwell and we will rebook your visit when you are well again.

We do not have a shop at Godinton, but do sell our guidebook from the ticket office, and fruit and vegetables from the kitchen garden when available.

No.

You can choose to visit the gardens before or after your booked house tour between our opening times of 1pm and 6pm (entrance gates and ticket office close at 5 pm). If you decide to visit before the time of your house tour, please book in at the ticket office on arrival and go to the visitor entrance in the house five minutes before your tour is due to begin. You will be given a ticket with the time of your tour to present at the house.

The Trust will continue to follow all current Government guidance and ask that all visitors do the same.